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DARPA Explainable AI Program
The 2016–2020 Defense Advanced Research Projects Agency initiative that brought
Klein's cognitive psychology framework into the heart of AI research on human-machine trust.
The DARPA Explainable Artificial Intelligence program, launched in 2016, addressed what DARPA leadership identified as one of the most significant barriers to effective deployment of AI systems: users did not understand how the systems worked, did not know when to trust them, and did not know how to detect failures. DARPA assembled eleven teams of AI researchers to build more explainable systems, and — in a decision that reveals something important about the program's philosophical sophistication — established a separate team of cognitive psychologists led by Klein, tasked with understanding what explanation actually means from the perspective of the humans who need it. The distinction
between technical explainability and effective human oversight became the program's defining intellectual contribution, producing both the AIQ toolkit for user-centered assessment and a research literature on the cognitive requirements for appropriate AI trust.
In The You On AI Field Guide
The program's structure reflected an insight that much subsequent AI research has struggled to internalize: explanation and understanding are not the same