PERSON
Arlie Russell Hochschild
American sociologist (b. 1940), Professor Emerita at UC Berkeley, who transformed the understanding of emotion as a dimension of economic and political life across five decades of research.
Arlie Russell Hochschild is the American sociologist whose work made visible the human costs that economic systems prefer to leave uncounted — the feelings managed, the care performed, the inner lives consumed in the service of production. Her landmark
The Managed Heart (1983) introduced the concept of
emotional labor and has since shaped disciplines from sociology to organizational behavior to human-computer interaction.
The Second Shift (1989) documented the unequal distribution of domestic labor;
The Time Bind (1997) traced the migration of emotional investment from home to workplace;
The Outsourced Self (2012) mapped the commercialization of intimate life;
Strangers in Their Own Land (2016) introduced the
deep story framework for reading emotional truths beneath political disagreements. Across five decades, her research has insisted that feelings are labor, that the labor is unevenly distributed, and that making it visible is a political act.
In The You On AI Field Guide
Hochschild was born in Boston in 1940 and educated at Swarthmore College and UC Berkeley, where she