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The Addictive Products Confession
Edo Segal's acknowledgment of having built engagement-optimized products knowing their psychological cost—<em>Plutarch—On AI</em>'s paradigm of care's failure confessed.
In You On AI chapter on attentional ecology, Edo Segal confesses that early in his career he built a product that was addictive by design—not metaphorically, but literally: he understood the engagement loops, the dopamine mechanics, the variable reward schedules, and the social validation cycles that would capture attention beyond what users intended to give, and he built them anyway because the technology was elegant and the growth was intoxicating. The confession is morally significant not because the behavior was unusual—engagement optimization is standard practice in consumer technology—but because the naming is rare. Most builders rationalize ('users are choosing freely'), deflect ('someone else would build it'), or deny ('it's not really addictive'). Segal names it accurately: 'I understood what this would do to people and I built it because the metrics were compelling.' The confession exemplifies Plutarch's principle that honest acknowledgment of failure is the beginning of moral progress—and that the failure, once named, instructs others who might recognize the same pattern in their own building before the consequences become irreversible.
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